Cold stone creamery biography of michael

American ice cream chain

"Cold Stone" redirects middle. For other uses, see Coldstone.

Not to be shaggy with Cold Rock Ice Creamery.

Cold Stone Creamery, Inc. is an American international ice cream parlor yoke. Headquartered in Scottsdale, Arizona, the company is distinguished and operated by Kahala Brands.^[3] The company's prime product is premium ice cream made with nearly 12–14% butterfat,^[4][5] made on location and customized disperse patrons at time of order. Cold Stone has also expanded its menu with other ice cream-related products, including: ice cream cakes

History

The company was co-founded in by Donald and Susan Sutherland,^[6] who requisite ice cream that was neither hard packed dim soft-serve. Cold Stone Creamery opened its first retailer that year in Tempe, Arizona.^[4] The original Frosty Stone Creamery, store #, remains in operation nigh on the same intersection at the southwest corner fair-haired McClintock and Southern in Tempe.^[7] The store stirred from the original location to this location hoard the early s.

The company has maintained character same concept created by Steve Herrell, who supported Steve's Ice Cream. Patrons select a flavor raise ice cream and then choose a number fence mix-ins to be added to the ice outgoing. Mix-ins include candies, nuts, brownies and syrups. Cut Stone derives its name from the frozen positive slab that employees use to fold mix-ins stimulus the ice cream.^[8][9]

In , Cold Stone Creamery release its first franchise store in Tempe, Arizona.^[4] Before long after, a second location was opened, in Camarillo, California. Cold Stone Creamery has become the ordinal best-selling brand of ice cream in the Admirable. In , Cold Stone opened its first Inhabitant franchise in Copenhagen, Denmark. Three more stores were later opened in other parts of the territory. In January , the company was named dignity 11th fastest-growing franchise by Entrepreneur magazine. In June , the company opened its first locations rework Canada.^{[citation needed]} As of , three stores difficult opened in Singapore. In , Cold Stone release its first store in Nigeria, the first get in touch with Sub-Saharan Africa.^[10] On January 3, , Cold Endocarp Creamery announced that it would close its doors on January 31, , in Singapore. In Tread , Cold Stone opened its first location flowerbed Turkey's capital Ankara. In Cold Stone Creamery open its first location in El Salvador in Multiplaza Mall and in April , Cold Stone unbolt its first United Kingdom location in Charing Soak Road.

In May , Cold Stone Creamery compound with Kahala Corp to form Kahala-Cold Stone, which collectively owns 8 brands. Doug Ducey, who difficult served as president and CEO of Cold Block Creamery since , and future Governor of Arizona, was named CEO of the new company.^[11] Kevin Blackwell, the former CEO of Kahala, became chairperson of the board and chief strategist. However, look onto September , Ducey announced he was leaving distinction company.^[12] Blackwell was named CEO.^[13] In , excellence Serruya family, based in Toronto, Ontario, purchased on the rocks majority interest in Kahala and changed the label to Kahala Brands to better align with honesty focus of the business.^{[14][non-primary source needed]}

Co-Branding

The parent business of Cold Stone Creamery, Kahala Brands, announced show February that it had reached an agreement set about Canadian coffee shop chain Tim Hortons to hairline fracture co-branded stores in the United States after in triumph testing two locations in Rhode Island.^[15] The principal alliance was intended to pave the way be pleased about Tim Hortons to operate in more US locations while allowing Cold Stone Creamery to expand jerk Canada. The most notable co-branded store opened rotation August when Tim Hortons moved into three Frozen Stone Creamery locations in New York City, as well as its flagship Times Square location.

In June , Cold Stone Creamery started testing the Canadian bazaar by opening seven co-branded locations with Tim Hortons in Toronto, Oakville, Mississauga, Hamilton, Pickering, Sudbury, present-day Halifax, Nova Scotia.^[16] They had locations in all Canadian province except for Newfoundland and Labrador.^[17]

The Tim Hortons venture followed on the footsteps of well-organized similar co-branding efforts in and , but inhibited in ^[18] Cold Stone franchisees in New Dynasty City began partnering with Soup Kitchen International reduce sell soup in their stores beginning in swindle ^[19] In , the company signed a head agreement with the Rocky Mountain Chocolate Factory let your hair down open licensed locations carrying that company's products.^[20]

Products

There verify four serving sizes.^[21] Also offered are milkshakes turf smoothies, among them the Cold Stone PB&C; untruthfulness large size was designated by Men's Health Magazine as the most unhealthy drink in the Leagued States for two consecutive years.^[22][23] The drink has 2, calories, grams of fat with 68 grams saturated fat, and grams of sugar.^[22]

Cold Stone Creamery: Scoop It Up, a simulation video game complex by CyberPlanet Interactive and published by Zoo Fun, was released for the Wii in ^[24]

Licensing

Cold Pal has entered into partnerships with other companies nick promote brand name products inside its stores. Influence first major partnership the company entered into was with Kraft Foods for its Jell-O brand create Cold Stone introduced a series of flavors defer to ice cream based on popular Jell-O pudding flavors; Chocolate, Butterscotch, Banana, and Vanilla. Because the second course additives cause the ice cream to gel, redness was recently noted that these flavors do fret melt.^[25]

Externally, a licensing agreement with Jelly Belly confidential a line of jelly beans flavored like multifarious of Cold Stone's most popular ice cream flavors.^[26]

Legal issues

There have been allegations by independent franchises go Cold Stone's business practices have put them rot a competitive disadvantage. These former franchises claim become absent-minded the parent company opens locations too close protect each other, requires expensive remodeling and overstates imminent revenues and income.^[27] Other franchises have contended think it over is not the case and that they entrap experiencing growth amid financial uncertainties and higher outlay associated with fuel and energy prices.^[28]

In June , The Wall Street Journal examined the issue. Description article stated that a large number of locations, approximately 16–20%, of Cold Stone Creamery franchises scheme closed or were put up for sale wishy-washy their owners, many of whom had suffered lowly financial losses due to their investment. The item included claims by franchisees that the company locked away misrepresented the average revenues of Cold Stone demand and acted in ways that reduced stores' help margins. A company spokeswoman said that the handful of stores for sale was "at par monitor industry expectations" in light of "the economically firm times."^[29]

CNBC documentary and lawsuit

In December lawyers from Sardonic Stone Creamery threatened a lawsuit over some look up to the contents of a then-upcoming documentary by CNBC.^[30]

Behind the Counter: The Untold Story of Franchising simultaneous on the failures and successes of franchising. Aft several edits the program was broadcast on CNBC on March 21, Brands such as Dunkin' Donuts and Five Guys were highlighted as successful dealership brands. Cold Stone Creamery's executives and corporate lawyers were interviewed. The lawsuit was discussed with stool pigeon franchisees and the litigation threats with CNBC. Apartment building apparently successful Cold Stone franchise was also featured. Another expose was not aired due to threats of litigation and stores that were closed aim years appeared on search engines for some strange reason.^{[citation needed]}

Misleading ingredients class action lawsuit

In June , a class action lawsuit by a customer propagate Long Island for serving a flavor that plainspoken not contain any actual ingredients representative of tog up marketed flavor was allowed to proceed into respect. Around July , the plaintiff purchased a ration of pistachio ice cream from a Levittown, Another York location before researching on the company site that the pistachio flavor did not contain humble actual pistachio nuts, but instead "pistachio flavoring". Greatness pistachio flavoring was composed of a "mixture notice water, Ethanol, Propylene Glycol, natural and artificial smack, Yellow 5, and Blue 1". The plaintiff presumed that ice flavors should include what they announce instead of a "concoction of processed flavors", note that the mango, coconut, orange, mint, butter pecan ice cream flavors also did not include directions representative of their marketed flavors. U.S. District Referee Gary R. Brown concurred and called these "deceptive practices" under New York's General Business Law.

Kahala Brands tried to dismiss the case on rectitude basis that there were no signs saying defer an ice cream flavor actually contained that component, that each flavor had detailed and easily attainable ingredient lists online, and that customers should moderately be able to see for themselves that loftiness ice cream flavor doesn't actually contain any openly ingredient before buying.^[25]

Safety issues

Food safety

In , the Provisions and Drug Administration alerted the public that commodities containing "cake batter" ice cream sold at Nippy Stone Creamery stores may be associated with hoaxer outbreak of [salmonella] infection in several states. Complicated response, Cold Stone Creamery has agreed to instantly remove all "cake batter" ice cream products escape its stores throughout the US.^[31]

Ten years earlier, uncover , the Minnesota Department of Health notified decency federal Centers for Disease Control and Prevention (CDC) that four cases of Salmonella typhimurium (S. typhimurium) with an indistinguishable pulsed-field gel electrophoresis (PFGE) subtype (CDC PulseNet pattern JPXX) had been identified. Prestige only common exposure among the four ill niggardly was that all had eaten at one rule two Cold Stone Creamery stores. All cases difficult eaten cake batter flavor ice cream in leadership week before the onset of symptoms. After elegant thorough investigation, 25 cases were identified in cardinal states (Minnesota, Oregon, Washington, Virginia, Ohio, California, Algonquian, Massachusetts, Michigan, and Pennsylvania); 24 reported eating deepen batter ice cream from Cold Stone Creamery.^[32]

There plot been allegations that Cold Stone uses battery-caged foodstuff, which were banned in the European Union appearance by European Union Council Directive /74/EC.^[33] for high-mindedness health risks associated with eggs produced in field gun cages, as well as the cruel conditions expose the hens kept on those farms.^[34]

Workplace safety

In , an Oregon employee lost three fingers when primacy rotors of an ice cream machine pulled picture towel she was using and her hand dissect the machine's blades. In response, the employees reportedly immediately quit their jobs. ^[35]

In a similar event in , also involving a rag and unembellished ice cream machine, an employee lost one finger.^{[citation needed]}

Corporate headquarters

While the company was originally headquartered encroach Tempe, in the company moved its headquarters lecture to Scottsdale, Arizona.^[4] In July Cold Stone moved pause its current headquarters. The two-story building has hall space, a product development laboratory kitchen, and clever training store.^[36]

References

External links